Emergency Services

Be the voice of a child that is being abused and/or neglected

If you suspect a child is being abused and/or neglected, if you feel you should talk about it to someone but are not sure who to reach out to, if you need to confirm your suspicions and concerns, call one of the available help lines listed below so as to find the solutions you need to help you become the voice of the abused or neglected child.

Ask for help now and declare your Zero Tolerance for Child Abuse


Ombudsman – Child Ombudsman

213 1306744 / 213 1306710 / 213 1306703

Monday to Friday 9:00 – 16:00


Eliza Helpline 10454

Monday to Friday 10:00 – 20:00


Child Line

800 1132000 (free of charge)

Monday to Friday 9:00 – 16:00


24-hour help line for Immediate Social Assistance

of the National Centre for Social Solidarity

197 (free of charge)


Department of Mental Health and Social Welfare

of the Children’s Health Institute

210 7715791

Monday to Friday 9:00 – 17:00


Together for the Child Help Line


Monday to Friday 9:00 – 21:00


The Social Services of the Municipality of your area

Either visit them online, or call your Municipality

and ask to talk to the person responsible for Social Services